Frequently Asked Questions
Below you will find answers to our most frequently asked questions, which will help you get to know us and our services better:
We specialize in electronic manufacturing services(EMS), providing customers with one-stop solutions ranging from electronic design, prototyping, and small to mass production to PCB assembly, box build assembly, testing, and other value-added services such as supply chain management.
Our products are exported to more than 30 countries around the world, and currently, more than 95% of our electronic products are sold in Europe and North America.
T/T, West Union, Money Gram, and L/C are accepted, paypal for samples. FOB, CIF, DDU, and Ex-work are accepted.
Typically, during regular business hours (Monday-Friday from 9:00 am to 6：30 pm), we aim to provide quotes within 5-45 minutes. Please note that we may require additional time if the board is complex, and we need to verify its buildability in our CAM department to ensure its proper construction.
Send us the PO with the request (Final project files confirmed) and we will confirm with PI.
The order will be entered into our order system on the same day.
Deposit or full payment complete, then order confirmed by our accounting department.
The order will proceed accordingly by our purchasing system.
Sample or photos offered for approval.
Balance payment is complete, shipment arranged and tracking will be offered via email.
We have a 24-hour turnaround time for simple PCB requirements. Please submit your Gerber files or contact us to learn more about our expedited PCB services.
You can use any PCB design software that you want, however, it needs to be able to export Gerber RS-274X and NC Drill files. Please .zip all of your files together (including readme).
Yes, we will test each piece of PCBA product under your testing methods, to ensure quality and functionality.
Our team collaborates closely with customers to develop the best-suited inspection and testing solutions. We perform Automated Optical Inspection (AOI), flying probe testing, and X-ray inspection. Additionally, we offer comprehensive In-Circuit & Functional Testing services.
Our extensive network of local, national, and global supply partners ensures that we have access to a wide array of capabilities necessary to meet our clients’ needs. This approach also enables us to minimize disruptions in the supply chain and maintain operational stability.
We prioritize risk management by thoroughly analyzing, assessing, and agreeing on contingencies against potential risks. This process provides us with a strategic advantage and allows us to mitigate the impact of any possible scenario.
With our PCB Board Order Helper （http://erp.fastbom.com/）you will be able to easily learn how your order goes. We will update you on time with clear photos and a sample shipment if requested. Clients can access the process details with their account info. Each Customer also has a sale to contact you. We will reply to your email within 2 hours of our working time.
Our company was established in the year 2006, we focus on PCB and PCBA services for nearly 20 years. The factory has gotten ISO9001:2008, and ISO14001:2004 certificates with 300 experienced staff in our factory.
Sure. We value the opportunity to meet with our customers and prospects face to face. In addition, we are open to accommodating customer audits, including UL or SIRA audits, and enjoy working collaboratively to ensure all requirements are met.
If an in-person visit isn’t feasible, we can arrange virtual tours via any preferred platform.